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General Information
Department for this solicitation: Procurement
Date Prepared: 01/13/21 Types: RFP
Advertisement Type:
Solicitation/Project#: RFP 05-19 Solicitation/Project Title: Technical Services for Three Lots
Description: DHS, together with the Governor’s Office of Administration’s (“GOA”) Health and Human Services Delivery Center (“HHSDC”), is seeking proposals from Offerors for the provision of comprehensive TS to support the range of activities within the Information Technology (“IT”) program and project delivery process for DHS. These services include:
• Technical application support (such as maintenance, major and minor modifications, and systems operations) of core DHS business application systems.
• Operational support for DHS’s Shared Services operations, Data Management operations, and direct technical support of DHS technical needs as required.
• Modifications, enhancements, and technical support (including maintenance, technical upgrades, and systems operations) of the DHS Imaging Systems solution.


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All Offerors are required to create a user profile within our JAGGAER portal. 

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PROPOSALS WILL ONLY BE ACCEPTED ELECTRONICALLY THROUGH JAGGAER.

Technical support is available via Jaggaer at JAGGAER Support JAGGAER Support or (800) 233-1121
Department Information
Department/Agency: Department of Human Services "prior DPW" Delivery Location: Commonwealth Of Pennsylvania  Department Of Human Services  Bureau Of Procurement  Contract Management  Room 832 Health  Welfare Building  625 Forster Street  Harrisburg Pa 17120 
County: Statewide Duration: 5 years w/ 4-1 year renewals
Contact Information
First Name: Ally Last Name: Wullbrandt
Phone Number:
(XXX-XXX-XXXX)
717-214-8104 Email: RA-pwrfpquestions@pa.gov
Solicitation Information
Bids must be received by the purchasing agency on the Solicitation Due Date no later than the Solicitation Due Time as set forth in the solicitation. Any conflict between the dates and/or times contained in the solicitation itself or its attachments and this advertisement shall be resolved in favor of the solicitation.

Solicitation Start Date: 01/13/21
Solicitation Due Date: 04/19/21 Solicitation Due Time: 12:00 PM
Solicitation Opening Date: 04/19/21 Solicitation Opening Time: 12:01 PM
Opening Location: Not A Public Bid Opening
No. of Addendums: 7
Amended Date: 04/12/21
Related Solicitation Files




Flyers/Addendums
RFP 05-19 Addendum 1.pdf
Revised Appendix T - Commonwealth IT Resource User Agreement (1).pdf
RFP 05-19 Addendum 2.pdf
RFP 05-19 Pre-Proposal Conference - Attendee Report.pdf
RFP 05-19 PreProposal Conference Presentation.pdf
RFP 05-19 Addendum 3.pdf
RFP 05-19 Calendar of Events - Revised.pdf
RFP 05-19 Addendum 4.pdf
Supplies_Services_SDB_Participation_Form_20210107.pdf
Supplies_Services_VBE_Participation_Form_20210107.pdf
RFP 05-19 Addendum 5.pdf
RFP 05-19 - QA.pdf
RFP 05-19 Addendum 6 - Amended.pdf
RFP 05-19 - QA.pdf
Addendum 6 - Attachment 1 - Question 32-Lot 3 Historical Data.pdf
Addendum 6 - Attachment 2 - Question 38 - List of Current MAPPER APPMAP Applications.pdf
Addendum 6 - Attachment 3 - Imaging PRD Architecture Diagram.pdf
Addendum 6 - Attachment 4 - Incidents and Outages.xlsx
Addendum 6 - RFP 05-19 Calendar of Events - Revised.pdf
Addendum 6 - Appendix J - Revised Cost Submittal.xlsx
Addendum 6 - Appendix N - Revised Future Estimates.pdf
RFP 05-19 Addendum 7.pdf


Go to Solicitation Tabulations No Tabulations exist for RFP 05-19.
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